Montanha & Pulseiras Sea 2.0 Touch com corda Milan (preto + ouro rosa)

We were absolutely thrilled to read your glowing review! Your kind words, 'Great present. Very good. Special is that the message text is always the same for both,' truly made our day! It's feedback like yours that fuels our passion for delivering exceptional products and unforgettable experiences.

First and foremost, we're so glad you found the present to be great! . Knowing that we've succeeded in making your special occasion even more memorable is incredibly rewarding for us. 😊

What particularly stood out to us in your review was your appreciation for the consistency in the message text. We understand how important it is for messages to be clear, heartfelt, and, above all, consistent. Our team works diligently to ensure that every detail, from the wording to the presentation, is perfect, and your feedback confirms that we're on the right track!

We're also delighted that you found our product to be 'very good.' Quality is at the core of everything we do, and we're constantly striving to improve and innovate to meet, and exceed, our customers' expectations. Your satisfaction is our top priority, and knowing that we've met your standards is truly gratifying.

Once again, thank you so much for taking the time to share your thoughts with us. 🙏 Your review not only brightened our day but also serves as valuable feedback that helps us continue to grow and improve. If you ever need anything else or have any further suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you again!

Wishing you all the best, and we hope to have the pleasure of serving you again soon!

Warm regards,
Totwoo customer service

We hope this comment finds you and your partner basking in the joy of shared moments! Your heartfelt review, “Nice idea for couples,” not only made our day but also reminded us why we pour our passion into creating experiences that bring people closer. Thank you for taking the time to share your thoughts—it means the world to us!

When we designed Totwoo, our goal was to craft something that sparks connection, laughter, and unforgettable memories between partners. Hearing that it resonated with you and your loved one fills us with immense pride and motivation. Whether it’s the thoughtful details, the ease of use, or the way it encourages quality time together, your feedback confirms we’re on the right track.

What truly excites us is imagining how Totwoo might have deepened your bond—perhaps over a cozy date night, a playful adventure, or a quiet moment of togetherness. Stories like yours inspire us to keep innovating and refining our offerings, so thank you for being part of our journey!

If you ever have suggestions or want to share more of your experiences, please don’t hesitate to reach out. We’re all ears (and hearts)! ❤️

Once again, thank you for your kindness and for choosing to celebrate love with us. Here’s to many more joyful moments ahead!

Warmest wishes,
Totwoo customer service

Hi there! 😊 I hope you're having an absolutely fantastic day! I just couldn't wait to reach out and express my heartfelt gratitude for the incredible review you left us: 'They're great! Everything works correctly, very good purchase.' Your words truly made our entire team beam with pride and happiness!

Receiving such glowing feedback is like a ray of sunshine on a cloudy day for us. ☀️ It reaffirms our belief that all the effort, time, and energy we invest in crafting high-quality products and providing top-notch customer service are paying off. Your satisfaction is the ultimate reward for our hard work, and knowing that we've delivered on our promise to provide you with a seamless and enjoyable experience fills us with immense joy.

Your review is not just a simple endorsement; it's a powerful recommendation that will undoubtedly inspire confidence in other shoppers who are on the fence about making a purchase. 💪 It's customers like you who help us build a strong and loyal community, and for that, we are forever grateful. 🙏

We're constantly striving to innovate and improve, always looking for ways to exceed your expectations even further. Your positive feedback serves as a motivational boost, pushing us to keep pushing the boundaries and delivering products that not only meet but surpass your needs and desires.

Once again, thank you so much for choosing our product and for taking the time to share your wonderful experience. We're thrilled to have you as a satisfied customer and can't wait to serve you again in the future. Keep an eye out for more amazing products and offers coming your way!

Warmest regards and best wishes,
Totwoo customer service

We were absolutely thrilled to read your heartfelt review! Your words about gifting the totwoo bracelets to your significant other and how they've helped you stay connected despite being unable to contact each other or being busy truly touched our hearts. It's exactly what we envisioned when we created these special pieces - a way to keep love and thoughtfulness alive, even across distances and busy schedules. Seeing the joy on your partner's face when they realized what the bracelets do is a testament to the magic they can bring, and we're so glad they've become a cherished part of your daily lives.

We completely understand your concern about the app's occasional disconnections. 😟 While we strive to provide a seamless experience, technical hiccups can sometimes occur. However, there are several steps you can take to minimize these issues and ensure a more stable connection:

For the best connection between your app and bracelet:

Keep them within 3 meters of each other. This close proximity helps maintain a strong and reliable Bluetooth link.
Always allow location services. Some smartphones require location access for Bluetooth to function optimally.
Let the app run continuously in the background. This ensures it can receive and send signals without interruption.
Maintain a strong Bluetooth and internet connection. A weak signal can lead to disconnections, so try to stay in areas with good network coverage.
Additionally, check your phone settings:

Enable Background App Refresh for TOTWOO. This allows the app to update and stay connected even when you're not actively using it.
Turn on notifications for all TOTWOO options. This way, you won't miss any important signals from your partner.
Navigate to the 'Me' page in the app and click on 'How to Stay Connected' for detailed setup instructions. Double - check that all settings are correctly configured to ensure a smooth experience.

We're constantly working to improve the app's performance, and your feedback is invaluable in helping us do so. If you continue to experience issues despite following these steps, please don't hesitate to reach out to us at support@totwoo.com. Our dedicated support team is always here to assist you and ensure that your totwoo experience is as wonderful as possible.

Thank you again for being such an amazing customer and for sharing your story with us. We hope the totwoo bracelets continue to bring you and your partner closer, filling your days with love and connection.

Warmest regards,
Totwoo customer service