Totwoo メモリーデジタルネックレス スペーサービーズチェーン付き (18K ローズゴールドメッキシルバー+& マザーオブパール

Thank you so much for sharing your heartfelt story with us! Your review made our day—and honestly, brought a tear to our eyes. There’s nothing more powerful than technology meeting sentiment, and you’ve nailed it with how you’re using this piece to honor your loved one. 🙌

Let’s dive into your feedback—point by point—because your experience matters so much to us:

“Recording was easy” ️✨
Yay! We designed the voice-recording feature to be intuitive for exactly this reason. Whether it’s a loved one’s laugh, a whispered “I love you,” or even a pet’s meow, we wanted zero barriers between you and preserving that magic. ♂️

“Link on phone took tries”
Sigh—we hear you. 😩 The Bluetooth/app connection can be finnicky for some devices. We’ve launched a step-by-step video tutorial https://youtu.be/l8KZwv9aHXs. Pro tip: Try deleting/reinstalling the app first—90% of users say that’s a game-changer! If it still acts up, reply here, and our support will jump on a call with you. ♀️

“Rose gold looks cheap” 💔
Oof—we’re sorry. 😞 While we use rose gold plating, lighting and skin tones can affect how it “reads” on camera.

Thank you again for your kindness, your patience, and your trust. You’re not just a customer—you’re family. Keep shining, keep loving, and keep those memories alive.

Warmly,
Totwoo customer service