SHIPPING INFO
Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately.
Delivery & Shipping
Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Once your order is processed by our logistic partner, you’ll get an email with your tracking number so you can follow your parcel until it’s delivered!
Orders may take up to 24 hours to leave our warehouse. Please remember that shipping only happens during business days and not over weekends or holidays.
Orders from the US:(Partial products excluded):
USPS
|
3 - 7 business days
|
Free
|
UPS Ground
|
2 - 5 business days
|
$9.90
|
Shipping table for orders to Canada, United Kingdom, Australia, New Zealand(Partial products excluded).
Express
|
2-5 business days
|
$5.9
|
Standard
|
3-7 business days
|
Free
|
Shipping table for partial products to Canada
Express Shipping
|
Express(8-15 Business Days)
|
Free over $49
$9.9 under $49
|
Fast Express
|
3-7 business days
|
$29.9
|
Shipping table for partial products to Czechia, Norway, Switzerland
Express Shipping
|
Express ( 6-12 Business Days)
|
Free over $49
$9.9 under $49
|
Fast Express
|
3-7 business days
|
$29.9
|
Shipping table for orders to Germany, France, Italy, Spain and Sweden
(Partial products excluded):
Express |
2-5 business days |
$5.9
|
Standard
|
3-7 business days
|
Free
|
Shipping table for orders to Austria, Belgium, Greece, Netherlands, Lithuania, Portugal, Denmark, Finland, Poland, Ireland, Bulgaria, Luxembourg, Hungary, Slovakia, Romania, Croatia, Slovenia, Latvia, Malta, Estonia, Cyprus
(Partial products excluded):
Express
|
2-5 business days
|
$6.9
|
Standard
|
3-7 business days
|
Free
|
Shipping table for orders to Hong Kong:
Standard
|
|
Free
|
Fast Express
|
5 - 7 business days
|
Free over $49
$15 under $49
|
Shipping table for orders to
Bahrain, Qatar, Saudi Arabia, United Arab Emirates, Kuwait, Lebanon, Joand rdan.
Fast Express
|
7-12 business days
|
Free over $150
$9.9 under $150
|
VIP
|
5-7 business days
|
$39.9
|
Shipping table for orders to other countries:
Standard Shipping
|
15-20 business days
|
Free over $49
$9.9 under $49
|
Express Shipping
|
7-15 business days
|
$29.9
|
IMPORTANT
*For some regions, additional charges (tax fee or clearance fee) may apply, Totwoo only provides free shipping, not inclusive of this charge.
*Shipping to remote locations may take up longer days.
*We will try our best to meet your needs, if you have special requirements on the delivery date, please feel free to contact us.